To report a problem or to request support contact us at the Help Desk.

To report a problem or to request support contact us at the Help Desk.
The Biotechnology building has both wired and wireless connectivity available for your use.
Cornell's Red Rover Wireless service is available throughout the building. If you are not familiar with Red Rover you can find more information at http://www.cit.cornell.edu/redrover/ Please note that this service is supported by CIT and not the local tech support team.
The wired network has recently been upgraded as part of the Ezranet project and can be accessed by making a request through our Help Desk. Machines must have antivirus software in place and be free of any malware before being allowed on the network.
New document centers have been installed in Biotech on the 3rd floor as well as in 107. They are Sharp MX-4501N Document Centers and unlike their predecessors, have color printing capability. Documentation for installation and configuration can be found at the following links.

Windows computers on Red Rover or Personal Computers not bound to the CALSNET domain follow these instructions.
OS X users can find instructions here.
OS X users looking for instructions to install the older document centers can find them here.
Windows users can use the instructions above but with the proper drivers for the older document center.
How To: Install and Configure OS X drivers for the 3rd Floor Sharp MX-4501N Document Center.
How To: Use Printing Presets to manage color profiles in OS X.
How To: Install and Configure Windows drivers for the 3rd Floor Sharp MX-4501N Document Center.
How To: Set MS Office 2007 to save Word documents as .doc by default